Payment & Top-up Policy

1. Automatic top-up process

Top up your balance from your ProxyHub.vn account. Payment methods, amounts and transfer references are shown when you create a request.

  • Step 1: Log in and open the Top up section.
  • Step 2: Choose a supported payment method and review the transaction details.
  • Step 3: Pay the exact amount to the correct receiving account using the reference provided by the system.
  • Step 4: Check the transaction status and your balance after the system confirms payment.

2. Important top-up instructions

  • Do not reuse expired payment details; always use the current Top up page.
  • Do not change the transfer reference when a specific transaction code is required.
  • Keep the receipt or transaction ID for verification if you need support.
  • If your payment has not been credited, check its status and contact support before paying again.
  • Do not send money to accounts from unofficial sources or accounts not shown in the payment interface.

3. Supported payment methods

Available payment methods are shown on the Top up page. Choose a method currently supported by the system and review the relevant information before confirming.